8 general skills or competencies (Job family competencies) for Benefits Systems Senior Clerk - Healthcare
Skill definition-Supporting appropriate processes and practices to run a successful IT-enabled business to meet the needs of internal and external users.
Level 1 Behaviors
(General Familiarity)
Explains the importance of IT operational processes in maintaining the stability of our organization.
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Level 2 Behaviors
(Light Experience)
Gathers data in IT operations to understand strengths and opportunities to improve.
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Level 3 Behaviors
(Moderate Experience)
Handles and resolves incident tickets relating to issues within IT operations and infrastructure.
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Level 4 Behaviors
(Extensive Experience)
Manages assets across the entire IT operation enterprise to provide transparency for customers within the ITSM platform.
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Level 5 Behaviors
(Mastery)
Constructs IT operations strategic goals to ensure efficiency and productivity.
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Skill definition-Using procedural controls and processes to prevent unauthorized access and secure informational assets of IT systems.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of IT security.
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Level 2 Behaviors
(Light Experience)
Conducts IT audits to identify security breaches and cyber security incidents.
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Level 3 Behaviors
(Moderate Experience)
Implements security controls that comply with IT system Federal Information Processing Standards (FIPS).
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Level 4 Behaviors
(Extensive Experience)
Evaluates IT designs to ensure alignment with the security architecture.
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Level 5 Behaviors
(Mastery)
Establishes an IT security strategy and roadmap to protect information assets.
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6 soft skills or competencies (core competencies) for Benefits Systems Senior Clerk - Healthcare
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Discusses workplace barriers and issues that may affect time management.
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Level 2 Behaviors
(Light Experience)
Collects and compiles information in an organized manner to finish tasks efficiently.
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Level 3 Behaviors
(Moderate Experience)
Handles workplace obstacles to maintain focus and manage time efficiently.
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Level 4 Behaviors
(Extensive Experience)
Improves processes to organize workloads of teams efficiently.
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Level 5 Behaviors
(Mastery)
Keeps current on the latest working models on time management to drive organizational productivity.
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Summary of Benefits Systems Senior Clerk - Healthcare skills and competencies
There are 0 hard skills for Benefits Systems Senior Clerk - Healthcare.
8 general skills for Benefits Systems Senior Clerk - Healthcare, IT Operations, IT Security, Healthcare Industry, etc.
6 soft skills for Benefits Systems Senior Clerk - Healthcare, Attention to Detail, Time Management, Problem Solving, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Systems Senior Clerk - Healthcare, he or she needs to be skilled in Attention to Detail, be skilled in Time Management, and be proficient in Problem Solving.